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<template> <div> <!-- Banner --> <section class="faq-banner m-f-top mb-4 position-relative"> <div class="container"> <h1>Terms and Conditions</h1> </div> </section> <div class="sec-content"> <div class="container"> <!-- NEW SECTION --> <section> <h3>1. Your Acceptance</h3> <p> AGREEMENT BETWEEN USER AND {{ appName }}. This is an agreement between {{ appName }} the owner and operator of <a :href="`https://${appDomain}`" target="_blank">{{ appDomain }}</a>, which offers concierge service in providing assistance with completing vehicle registration renewals on-line (collectively, the "Service"), and you (“you” or “You”), a user of the Service. BY USING THE Company SITE AND/OR THE SERVICE, YOU ACKNOWLEDGE AND AGREE TO THESE TERMS OF SERVICE, AND COMPANY’S PRIVACY POLICY, WHICH CAN BE FOUND AT <a :href="`https://${appDomain}/privacy-policy`" target="_blank">{{ appDomain }}/privacy-policy</a> , AND WHICH ARE INCORPORATED HEREIN BY REFERENCE. If you choose to not agree with any of these terms, you may not use the Service. </p> <h3>2. {{ appName }} Service</h3> <p> These Terms of Service apply to all users of the Company Service. Information provided to our users through the Company Service may contain links to third party websites that are not owned or controlled by Company. Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites. In addition, Company will not and cannot censor or edit the content of any third-party site. By using the Service, you expressly acknowledge and agree that Company shall not be responsible for any damages, claims or other liability arising from or related to your use of any third-party website. </p> <h3>3. Company Access</h3> <p> Subject to your compliance with these Terms of Service, Company hereby grants you permission to use the Service, provided that: (i) your use of the Service as permitted is solely for your personal use, and you are not permitted to resell or charge others for use or access to the Service, or in any other manner inconsistent with these Terms of Service; (ii) you will not duplicate, transfer, give access to, copy or distribute any part of the Service in any medium without Company's prior written authorization; (iii) you will not attempt to reverse engineer, alter or modify any part of the Service; and (iv) you will otherwise comply with the terms and conditions of these Terms of Service and Privacy Policy. </p> <h3>4. Terms of Sale</h3> <h5>4.1 - Sales of Registration Renewal Service to End Users Only</h5> <p> Company sells access to its Service to end-user customers. All rights and privileges conferred by our Services are personal and non-transferable, although they may be shared between those individuals living in the same household. All transactions will appear on your credit card or bank statement(s) as “{{ appDomain }}.” </p> <h5>4.2 – Pricing</h5> <p> Pricing for the Service (including any applicable fees) can be found on Company’s then-current pricing page located on the Company Site at: <a :href="`https://${appDomain}/fees`">{{ appDomain }}/fees</a> . The price that we will charge you for the Service will be the price as posted on the Site when you purchase the Service. </p> <p>Company reserves the right to change prices for the Service at any time and at all times, pricing is affected by any changes to pricing through state and governmental registration since our Service fee is in addition to that pricing. </p> <h5>4.3 – Refund/Cancellation Policy/Satisfaction Guarantee</h5> <p> If you are dissatisfied with the Subscription for any reason, you may cancel your service with Company and request a refund for the past 30 days. However, any enrollment or setup fees are non-refundable due to the cost of setting up customers in Company’s proprietary software platform. Refund requests must be made directly to Company at support@{{ appDomain }}. Promptly following Company’s receipt of your request (typically within five (5) business days), Company will credit the 30 day amount of the Subscription amount paid to the credit card or payment method on file. </p> <p> {{ appDomain }} values your satisfaction, and we take pride in our trusted customer service. We offer a full money-back guarantee for the {{ serviceFee }} fee (or such fee as may exist at the time you make a purchase) we charge for our services subject only to the details below. This refund of our {{ serviceFee }} concierge fee does not include any fee that paid to the government. </p> <p> When you purchase services from {{ appDomain }}, you pay: </p> <ul> <li>{{ appDomain }}'s concierge fee of {{ serviceFee }} AND</li> <li>The fee charged by the government to process your car registration request.</li> </ul> <p><em>Requesting a Refund or Credit</em></p> <p>All concierge fees paid to {{ appDomain }} will be eligible for a refund within 30 days after your purchase. To request a refund:</p> <p> You may request a refund or credit by emailing your request to {{ app_email }} or calling us at {{ appPhone }} Your refund request <strong>must</strong> include your full name, contact information, and the date of the order.</p> <p><em>Terms of the Refund</em></p> <p><span>We cannot refund the government's fee</span>. After you pay the government fee and {{ appDomain }}'s concierge fee, we pay the government fee to the government so they will process your request. Thereafter, we cannot stop the government from processing your request or get a refund from the government of those fees. The government will still process the request we made on your behalf, and no additional refunds are needed to obtain your registration.</p> <p><span>We will refund our fee</span>. We can and will refund our {{ serviceFee }} fee. You must request a refund within 30 days of your purchase. Notwithstanding any eligible refund of our {{ serviceFee }} fee, the government will process your registration request as indicated above.</p> <p><em>Limitations</em></p> <p>If your refund request is made within 30 days after your purchase, we will refund our {{ serviceFee }} concierge fee subject only to the following limitations:</p> <p><span>Bank's Fees for Insufficient Funds Will Not Be Refunded</span>. Banks may charge an "Insufficient Funds" fee when a payment is made without the necessary funds to cover the charge. Any insufficient funds fee would be originated from and collected by your bank. Only your bank can give you a refund for that fee. </p> <p><span>Refunds Will Only be Issued to the Purchaser and to the Card Used</span>. {{ appDomain }} may only issue a refund to the purchaser of our services. Moreover, the refund can only be issued to the specific card utilized in the transaction. This requirement is meant to protect against fraud. NO exceptions will be made to this limitation.</p> <h5>4.4 – Chargeback Abuse Policy</h5> <p> Purchases will appear on your credit card or bank statement as “{{ appDomain }}”. While we do not anticipate any consumer dissatisfaction or issues with our products or services, we require that if you have any concerns, you come to us first so that we can work to resolve the matter directly with you and provide the personal attention that you deserve, clarifying any misunderstanding. You agree not to file a credit card or debit card chargeback with regard to any purchase and instead direct any concerns to us at support@{{ appDomain }} prior to contacting your bank. </p> <h5>4.5 – Payment Methods; Automatic Monthly Subscription Renewals and Subscription Cancellation Policy</h5> <p> You agree to pay all fees charged to your account based on Company’s fees, charges, and billing terms in effect as shown on the pricing page when you first sign-up for the Service on the Company Site. You are also responsible for paying any sales and use taxes that may apply to your purchase of the Service based on the address that you provide as the address when you enroll, and you authorize Company or the third party payment processing service provider that we engage to charge your credit card or bank account for any such taxes and fees. All payments for Services shall be made by credit card or banking institution. All sales and payments will be in US Dollars. We reserve the right, but undertake no obligation, to actively report and prosecute actual and suspected credit card fraud. We may, in our discretion, require further authorization from you such as a telephone confirmation of your order and other information. We reserve the right to cancel, delay, refuse, or recall any order if fraud is suspected. We reserve the right to cooperate with authorities to prosecute offenders to the fullest extent of the law. </p> <hr/> <h3>Conditions of Use</h3> <p> THESE TERMS AND CONDITIONS OF USE APPLY TO ALL MATERIALS, ONLINE COMMUNICATIONS AND OTHER INFORMATION AND MATERIALS THAT ARE OR BECOME AVAILABLE ON OR THROUGH THE WEBSITE (COLLECTIVELY, THE "MATERIAL"). PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. BY ACCESSING THE WEBSITE YOU SPECIFICALLY ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS OF USE AND YOU SPECIFICALLY AGREE, WITHOUT LIMITATION OR QUALIFICATION, TO EACH OF THE PROVISIONS CONTAINED HEREIN. THESE TERMS AND CONDITIONS MAY BE REVISED AT ANY TIME BY UPDATING THIS POSTING. YOU ARE BOUND BY ANY SUCH REVISIONS AND SHOULD THEREFORE PERIODICALLY VISIT THIS PAGE TO REVIEW THE THEN CURRENT TERMS AND CONDITIONS TO WHICH YOU ARE BOUND. </p> <p> THESE TERMS AND CONDITIONS OF USE FORM A LEGALLY BINDING AGREEMENT. IF YOU DO NOT AGREE TO ANY OR ALL OF THE PROVISIONS FOUND IN THESE TERMS AND CONDITIONS OF USE, PLEASE IMMEDIATELY EXIT THE WEBSITE. WE RESERVE THE RIGHT TO TERMINATE YOUR USE OF OR ACCESS TO THE WEBSITE OR YOUR ACCOUNT AT ANY TIME FOR ANY REASON, INCLUDING, WITHOUT LIMITATION, IF WE LEARN THAT YOU HAVE VIOLATED THESE TERMS AND CONDITIONS OF USE. </p> <h3>Disclaimer of Warranties</h3> <p> YOU EXPRESSLY AGREE THAT USE OF THE WEBSITE, INCLUDING OUR SERVICES, IS AT YOUR SOLE RISK. THE MATERIAL PROVIDED ON THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, NONINFRINGEMENT, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE WEBSITE, ANY USE OF THE WEBSITE AND ANY WEBSITE TO WHICH THE WEBSITE IS LINKED AS WELL AS TO THE SERVICES AND DISCOUNTS RECEIVED. COMPANY DOES NOT WARRANT THAT THE MATERIAL ON THE WEBSITE IS COMPLETE OR ACCURATE, THAT USE OF THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THIS WEBSITE OR SERVER OR ANY MATERIAL ON THIS WEBSITE IS FREE OF DISABLING DEVICES (AS HEREINAFTER DEFINED). </p> <p> YOU UNDERSTAND AND AGREE THAT ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SERVICES OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL. </p> <p> A "DISABLING DEVICE" IS DEFINED AS ANY SOFTWARE, DOCUMENT, MESSAGE OR OTHER MATERIAL WHICH CONTAINS A COMPUTER VIRUS, WORM, TROJAN HORSE, TIME-BOMB OR OTHER HARMFUL DEVICE WHICH MAY ERASE, SCRAMBLE, LOCK OR DISABLE COMPUTER SOFTWARE OR EQUIPMENT OR MAY PREVENT USERS FROM USING A WEBSITE OR ANY OTHER ITEM OF HARDWARE OR SOFTWARE. </p> <h3>Limitations on Authority</h3> <p> WHILE COMPANY USES REASONABLE EFFORTS TO INCLUDE ACCURATE AND UP-TO-DATE INFORMATION ON THE WEBSITE, ERRORS OR OMISSIONS SOMETIMES OCCUR. </p> <p> YOU UNDERSTAND THAT TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL COMPANY, OR ITS OFFICERS, EMPLOYEES, DIRECTORS, MANAGERS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS OR LICENSORS, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES THAT MAY RESULT FROM THE USE OR INABILITY TO USE THIS WEBSITE, OR THE MATERIAL, INCLUDING WITHOUT LIMITATION, USE OF OR RELIANCE ON THE MATERIAL, INTERRUPTIONS, ERRORS, DEFECTS, MISTAKES, OMISSIONS, DELETION OF FILES, DISABLING DEVICES, DELAYS IN OPERATION OR TRANSMISSION, NONDELIVERY OF INFORMATION, DISCLOSURE OF COMMUNICATIONS, OR ANY OTHER FAILURE OF PERFORMANCE, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), WARRANTY, STATUTE OR OTHERWISE. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE WEBSITE. </p> <p> YOU (AND NOT COMPANY OR ITS PARENTS OR AFFILIATES) SOLELY ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION RELATED TO ANY DAMAGE, HARM, INJURY OR MALFUNCTION ASSOCIATED WITH YOUR USE OF THE WEBSITE AND/OR ITS CONTENTS. </p> <h3>Third Party Content</h3> <p> Company may distribute content supplied by third parties on the Website. Any opinions, advice, statement, services, offers, or other information or content expressed or made available by third parties, including information providers or any other user of the Website, are those of the respective author(s) or distributor(s) and not of Company. </p> <h3>Links to Third Party Sites</h3> <p> The Website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Company and Company is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Company is not responsible for webcasting or any other form of transmission received from any Linked Site. Company is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Company of the site or any association with its operators. </p> <h3>No Unlawful or Prohibited Use</h3> <p> As a condition of your use of the Website, you warrant to Company that you will not use the Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Website in any manner which could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of it. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website. </p> <h3>Privacy</h3> <p> Information that you provide to us or that we collect about you when visiting the Website will be treated in accordance with our <a :href="'https://'+ appDomain+'/privacy-policy'" target="_blank">Privacy Policy</a>. </p> <h3> Legal Jurisdictions Only </h3> <p>The services described on the Website are only for persons in those states and jurisdictions where such services may legally be sold. Those who choose to access this Website do so at their own initiative and are responsible for compliance with local laws. Some services may not be available in all jurisdictions and nothing on the Website shall be considered a solicitation to buy or an offer to sell any services to any person in any jurisdiction where such offer, solicitation, purchase or sale would be unlawful. Access to Password Protected or Secure Areas Access to and use of password protected or secure areas of the Website are restricted to authorized persons only. </p> <h3>Ownership of Information</h3> <p> If you send us any creative materials, such as comments, suggestions, ideas, concepts, drawings, pictures, or other materials (collectively, the "Submissions"), you agree that the Submissions shall be deemed, and shall remain, the property of Company. None of the Submissions shall be subject to any obligation of confidentiality on the part of Company, and Company shall not be liable for any use or disclosure of any of the Submissions. Without limitation of the foregoing, Company shall exclusively own all now known or hereafter existing rights to the Submissions of every kind and nature throughout the world and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions. </p> <h3>Locality</h3> <p> Company manages and controls the Website from its offices located in Florida (United States of America). Company makes no representation that the Information or other materials in the Website are appropriate or available for use in other locations. If you choose to access the Website outside of the state of Florida through your own initiative, to the extent the local laws in the geographic region in which you are located are applicable to your access of and activities on the website you are responsible for compliance with such local laws. </p> <h3>Miscellaneous</h3> <p> These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without giving effect to any principles of choice of law or conflicts of law that would require the application of the laws of a jurisdiction other than the State of Florida. Venue for all disputes will be the Federal and State courts located in Broward County, Florida. If any provision of these Terms and Conditions of Use shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions of Use and shall not affect the validity and enforceability of any remaining provisions. These Terms and Conditions of Use constitute the entire agreement of the parties with respect to the subject matter hereof, and supersedes all previous written or oral agreements between the parties with respect to such subject matter. </p> <h3>Copyright and Trademark Notices</h3> <p> All Material included on the Website, except third party content as referenced above, is the property of Company and is protected by United States and international copyright laws. No portion of the Material on the Website may be reprinted or republished in any form without the express written permission of Company or, with respect to third party content, its respective owner. You may download Material from the Website your own personal, non-commercial use only, provided you do not modify the Material and keep intact all copyright and other proprietary notices. You may not further distribute or display such Material for any purpose. Without our prior written consent, you may not (a) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail (spam); (b) use any high volume, automated, or electronic means (including without limitation robots, spiders, scripts or other automatic device) to monitor or copy our web pages or the content contained thereon; (c) link or deep-link to the Website for any purpose; or (d) frame the Website, place pop-up windows over its pages, or otherwise affect the display of its pages. </p> <p> Certain of the names, logos, and other materials displayed on the Website may constitute trademarks, tradenames, service marks or logos ("Marks") of Company or third parties. You are not authorized to use any such Marks. Ownership of all such Marks and the goodwill associated therewith, with the exception of the third party Marks, remains with Company and are protected by United States and international trademark laws. Nothing contained on the Website should be construed as granting, by implication or otherwise, any license or right to use any of the Marks displayed on the Website. Your use of the Marks displayed on the Website, or any other content on the Website, except as provided herein, is strictly prohibited. All Marks not owned by Company that appear on the Website are the property of their respective owners. </p> <h3>Copyright Infringement Policy</h3> <p> In accordance with the requirements set forth in the Digital Millennium Copyright Act, Title 17 United States Code Section 512(c)(2) (“DMCA”), Company will investigate notices of copyright infringement and take appropriate remedial action. If you believe that any Content on the Website has been used or copied in a manner that infringes your work, please provide a written notification of claimed copyright infringement to the Designated Agent for the Site containing the following elements as set forth in the DMCA: <ul> <li> a physical or electronic signature of the owner of the copyright interest that is alleged to have been infringed or the person authorized to act on behalf of the owner </li> <li>identification of the copyrighted work(s) claimed to have been infringed, including copyright date </li> <li>identification of the Content you claim to be infringing and which you request be removed from the Site or access to which is to be disabled along with a description of where the infringing Content is located </li> <li>information reasonably sufficient to allow us to contact you, such as a physical address, telephone number and an email address </li> <li>a statement by you that you have a good faith belief that the use of the Content identified in your written notification in the manner complained of is not authorized by you or the copyright owner, its agent or the law; </li> <li> a statement by you that the information in your written notification is accurate and that, under penalty of perjury, you are the copyright owner or authorized to act on behalf of the copyright owner </li> </ul> </p> <address> Company’s designated agent for the written notification of claims of copyright infringement can be contacted at the following address:<br/> <p class="pl-4"> Designated Agent – Copyright Infringement Claims {{ appDomain }}<br/> c/o Greenspoon Marder, Attention: Robby H. Birnbaum, Esq.<br/> 100 West Cypress Creek Road, Suite 700<br/> Fort Lauderdale, FL 33309<br/> Phone: (954) 343 6959<br/> Email: [email protected] </p> </address> <h3>Indemnification</h3> <p> You agree to indemnify, defend and hold harmless Company, its parents, subsidiaries, affiliates, officers, directors, managers and other partners, employees, consultants and agents, from and against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys’ fees and court costs) resulting or arising from (1) any information you (or anyone accessing the your computer) submit through the Website, (2) your violation of these Terms and Conditions of Use or applicable law, (3) your (or anyone using your account/computer/device) violation of any rights of any other person or entity, or (4) any Disabling Device or other similar harmful or deleterious programming routines input by you into the Website. </p> <h3>Exclusions and Limitations</h3> <p> Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent that Company may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of our liability shall be the minimum permitted under such applicable law. </p> <h3>Termination</h3> <p> You agree that Company, in its sole discretion, may terminate your access to the Website without prior notice, for any reason, including, without limitation, if we believe that you have violated or acted inconsistently with the letter or spirit of these Terms and Conditions of Use. FURTHER, YOU AGREE THAT COMPANY SHALL NOT BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY TERMINATION OF YOUR ACCESS TO THE WEBSITE. The provisions of these Terms and Conditions of Use shall survive any termination of your access to the Website, Material or Software. </p> <h3>Violations of Terms and Conditions of Use</h3> <p> Company reserves the right to seek any remedy available at law or in equity for any violation of these Terms and Conditions of Use, including the right to block access from a particular Internet address to the Website, and irreparable harm will be presumed by any violation of these Terms and Conditions of Use. </p> <h3>FEEDBACK AND SUBMISSIONS</h3> <p> Company welcomes your feedback and suggestions about its programs or services or with respect to how to improve the Site. By transmitting any suggestions, information, material, or other content (collectively, "feedback") to Company, you represent and warrant that such feedback does not infringe or violate the intellectual property or proprietary rights of any third party (including, without limitation, patents, copyrights, or trademark rights) and that you have all rights necessary to convey to Company and enable Company and/or the Website to use such feedback. In addition, any feedback received through the Site will be deemed to include a royalty-free, perpetual, irrevocable, transferable, non-exclusive right and license for Company and/or the Website to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works, and display (in whole or in part) worldwide, or act on such feedback without additional approval or consideration, in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you hereby waive any claim to the contrary. </p> </section> <!-- END NEW --> </div> </div> </div> </template> <script> export default { name: "terms-conditions", head() { return { title: 'Terms conditions' } } } </script> <style scoped> </style>